Ordering

Ordering Information

At checkout you will be prompted to pay through PayPal. PayPal will ask if you want to pay with a credit card or use your PayPal account. You do not have to have a PayPal account to check out.

If you prefer not to use PayPal you can email your order to sales@putnamhillnursery.com or telephone 443-722-2012. When emailing your order include your name, mailing address, telephone number, when you would like your plants shipped, and credit card information including the 3 digit code on the back of the card. Due to the busy nature of spring we will only be able to receive online and email orders mid-April through May; no phone orders will be taken during that time.

Shipping Information

At this time we ship plants in the continental US, east of the Rocky Mountains except for FL. For various agricultural reasons we currently do not ship to AK, AZ, CA, CO, FL, ID, LA, MT, ND, NM, NV, OR, WA, UT, WY.

Plants are shipped Mondays and Tuesdays so that they will have time to reach their destination as quickly as possible and avoid sitting in a warehouse all weekend. We reserve the right to delay delivery if we feel the weather is not suitable for shipping plants; for example it is too hot or too cold. No shipping will take place the first two weekends in May. We’re just too busy then!

Come see us at one of our off site sales.
(OUR EVENTS)

A flat rate of $15 plus 20% of the order total is charged for shipping.

It is important that you let us know when you are able to receive your plants. We will ship them as soon as we receive your order unless you tell us otherwise. The plants must be unwrapped as soon as they are received. Do not let unopened boxes sit in the sun, freezing cold or other extreme situations. This will cause unhappy results for all concerned. Please ensure someone will be available to receive them.

Please be aware that plants go through different stages and will not always look picture perfect on the tops. They may have just been cut back (we do this every July with most of our perennials to help them grow better; they love it we promise), they could be dormant, or going through fall leaf drop. Perennials are all about the root so if the roots look good, your plant is good. If you are concerned, take a picture and send it to us via email or call. We will be happy to answer your questions.

The availability of plants fluctuates. We do our best to fulfill your order but sometimes things just happen. Weather, difficulties in propagation, seed failures, unpredictable sales etc all happen at some time or another. We will refund you for any plants that are not available. If the size of a plant that you order is not at its best or is not available we will substitute the same plant at a smaller size if available and refund you the difference.

Your feedback is important. Let us know how we are doing. How did your plants arrive? We would love to hear your comments.

Happy Gardening!